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Human experience

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Travel & Hospitality
CX

Modernizing Digital Self-Service for Corporate Travel

Corporate travel provider
AI-driven self-service

24/7

Telecommunications
CX

Telecoms Leader Transforms Voice at Scale with AI-Driven IVR Automation

US cable operator
annual voice interactions

250M

Travel & Hospitality
CX
EX

Empowering a Global Frontline Workforce with AI-Driven Employee Assistance

Global cruise operator
frontline self-service access

24/7

Telecommunications
CX

Telecoms Provider Modernizes High-Volume Customer Service with Voice Automation

US Telecom Carrier
automated interactions in first month

134K+

Financial Services
CX
EX

Automating Banking Workflows with Multi-Lingual AI Agents at a Leading Middle Eastern Bank

Leading middle east bank
daily AI agent conversations

150K+

Technology
CX
EX

Autodoc Transforms Multilingual Customer Support with AI Agents

European auto parts retailer
reduction in agent workload

30%

Financial Services
EX

A Leading Bank in UAE Accelerates Credit Evaluation with Inception InAlpha

Leading UAE bank
decrease in manual document review hours

80%

Financial Services
CX

Global Investment Firm Scales Retirement Plan Support with AI

Global investment manager
in estimated annual savings

$3.1M

Healthcare
CX
EX

Healthcare Giant Transforms Member Engagement with Omnichannel AI

US Health Insurer
members supported

12M+

Financial Services
CX

RCBC's AI-Driven Customer Experience Transformation

Philippine commercial bank
conversations deflected annually

600K+

Insurance
CX

Ecuador's Largest Insurer Transforms Contact Center Operations with Agentic AI

Ecuador's Largest Insurer
monthly customer interactions

120K

Financial Services
CX

Transforming Banking Service Experiences with AI-Powered Voice and Digital Assistance

US Regional Bank
minutes of automated voice handled annually

> 5M+