What you learn

About this talk

Many organizations conflate basic copilots with true agentic systems and stall when asked to move beyond pilots to production. The truth is: not every use case needs a fully autonomous agent. For most, the smart path lies in adopting ‘agent-ish’ systems, where agentic capabilities are embedded into structured flows and orchestration logic. As maturity grows, so do the stakes: integration, governance, ROI alignment, and platform choices get harder, not easier.

Join guest speaker, Forrester Principal Analyst, Leslie Joseph, and Murali Raghuram, SVP Product Management at Kore.AI, as they cut through the confusion and offer a pragmatic guide to navigating the agentic AI landscape without falling for the buzzwords.

Key topics

  • How to distinguish copilots, agent-ish systems, and true agentic AI agents.
  • When full autonomy helps—and when it hurts.
  • How to roadmap agentic adoption with business value in mind.

Presented by

Leslie Joseph

Principle Analyst - Forrester

Murali Raghuram

Senior Vice President, Product - Kore.ai

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