CXO AI toolkit from Kore.ai
At Kore.ai we have built our AI Agent Platform and AI solutions hand-in-hand with our enterprise customers, so we thought we'd share what we've learnt about deploying AI at scale.
From search to action: what makes agentic AI work
Rowan Curran (Principal Analyst, Forrester) and Uma Sandilya (CGO, Kore.ai) sat down to look at what actually changes when AI moves beyond the search bar and into live enterprise workflows.

The AI toolkit
These carefully curated guides designed will be useful at every step of yourAI journey towards tangible ROI.

Kore.ai named a leader in the 2025 Gartner® Magic Quadrant™
The Gartner® Magic Quadrant™ for Conversational AI Platforms includes conversational AI agents and tools leveraging generative AI.

The executive guide to AI for work
Strategic guide to bring agentic AI to the core of employee environment, across lifecycles, departments, use cases, and teams, at scale.

Unleash the power of agentic AI for enterprise workflows
This guide offers a practical framework to build AI-driven processes that enhance efficiency, reduce manual tasks, and adapt to evolving business needs.

Kore.ai named a leader in the 2025 Everest PEAK Matrix® Assessment
Everest’s 2025 CXM PEAK Matrix® reveals the capabilities that are essential for conversational AI and AI agent solutions in CXM.

Beyond AI Islands: why organizations must unify disconnected tools to decode
Get expert guidance on build-vs-buy decisions and phased AI scaling frameworks

The ultimate guide for choosing the right GenAI platform
A strategic framework for decision-makers who are ready to harness the power of generative AI.

Kore.ai named a leader in the 2025 Forrester Wave™
Forrester Wave™ Cognitive Search Platforms, Q4 2025 highlights the critical factors leaders must examine before choosing a search platform.
A partner Microsoft builds with
Kore.ai became a leader in the space and the investments in the customers journeys we took is exceptionally setting them apart.

Uday Kotla
SVP Technology, Axis bank

We've initially had strategy refreshes planned every four to 6 months. We shortened it to 3 months. Now we're pushing for 8 weeks because Kore.ai is coming out of capability that's advancing so fast.

Riaz Abdul
Head of Operations and AI, Vanguard

When we started to explore the opportunity of servicing, we explored a number of potential partners but we felt Kore.ai was the right fit for a number of reasons. They were a forward-thinking agile collaborator.

Corey Thompson
EVP & Head of Digital Retail banking Group, Mashreq Bank

We actually went through about 24 partners in the space before we arrived at Kore.ai. Today with Kore.ai we are able to just flip the switch on models and that meant that we had a partner in who wasn't trying to influence our decisions on stuff which was important to us.

Srikanth Ramasubramaniyam
SVP Technology, Axis bank

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