Prasanna Arikala
Prasanna Arikala is the Chief Technology Officer and head of products at Kore.ai, a global leader in enterprise AI platform and agentic solutions. With over 25 years of experience in building products and leading high-performing technology teams, Prasanna brings pragmatic leadership, creative thinking, and a relentless focus on innovation to his role in shaping Kore.ai’s technology vision and product strategy.
As a founding member of Kore.ai and head of Products, he oversees a global team of 700+ AI engineers driving product excellence and customer outcomes that have positioned Kore.ai as a leader in enterprise AI. With prior leadership experience at Virtusa and Kony, he continues to collaborate with industry leaders to advance human-centric, secure, and scalable AI, helping organizations realize business value through advanced AI innovations.
Articles by this author
Introducing Autoloop: the agent optimization engine that keeps agents performing at production scale
Autoloop turns AI agent improvement into a continuous, verifiable loop. It evaluates agents against business goals, traces failures to their root cause, applies targeted fixes, and validates every change for regressions. By combining deterministic diagnostics with model-based judgment, it helps enterprises maintain reliable agent performance as production complexity scales.
Harnessing agentic coding toward autonomous engineering: What we’ve learned so far
Autonomous engineering requires more than AI that can generate code. Drawing on Kore.ai’s own engineering experience, this blog explores how AI can become a trusted participant across the SDLC through text-based specifications, real end-to-end testing, fresh-context audits, structured review loops, model routing, and hard guardrails. The central lesson is that reliable agentic coding depends on the engineering system surrounding the model.
